Mats are tight knots of tangled fur that pull on the skin and trap moisture — a common problem in Singapore's humidity. De-matting removes them safely. The golden rule good groomers follow is welfare first: brush the mats out where it can be done comfortably, and clip them out where it can't.
What it covers
- Assessment of how severe and tight the matting is
- Gentle brushing and de-matting where safe
- Careful clipping-out of mats too tight to brush
- Soothing bath and blow-dry
- Advice on preventing it happening again
Best for
- Coats with knots behind ears, legs or under the belly
- Dogs overdue for a groom
- Long or curly coats that have grown out
- Owners who want a humane, not forced, approach
When a mat has to be shaved
Owners sometimes want the groomer to brush out every mat — but forcing a tight mat is painful and can tear the skin. When mats are close to the skin, the kind, correct choice is to clip them out and start the coat fresh. It looks shorter for a while, but it's comfortable and safe, and the coat grows back.
The best fix is prevention: regular brushing at home keeps the coat open so mats never form. Our guide on preventing matting walks through how.
De-matting is usually a time-based surcharge on top of a groom, since heavily matted coats take much longer. See the price guide.
Related: how to prevent matting · full grooming